Terms & conditions

Terms and Conditions for Matka Foods Private Limited Effective Date: 23/10/2024 Welcome to Matka Foods Private Limited! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. General Terms 1.1. These terms and conditions govern your use of our website, products, and services. 1.2. By using our website, you agree to these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website. 1.3. We reserve the right to amend these terms and conditions at any time. Your continued use of the website following any changes constitutes your acceptance of the new terms. Eligibility 2.1. You must be at least 18 years old to use our website and services. 2.2. By using our website, you represent and warrant that you have the legal capacity to enter into a binding agreement. Account Registration 3.1. To access certain features of our website, you may need to register for an account. 3.2. You are responsible for maintaining the confidentiality of your account information, including your password. 3.3. You agree to accept responsibility for all activities that occur under your account. Orders and Payment 4.1. All orders placed through our website are subject to acceptance and availability. 4.2. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order. 4.3. Prices for our products are subject to change without notice. 4.4. Payments must be made at the time of order placement using the available payment methods. Shipping and Delivery 5.1. We offer domestic shipping within India as per our [Shipping Policy]. 5.2. Delivery times are estimates and may vary due to factors beyond our control. 5.3. We are not responsible for any delays or damages during shipping. Returns and Refunds 6.1. We accept returns of unused products within 3 days of delivery as per our [Return Policy]. 6.2. Refunds will be processed within 7 banking working days after the returned product reaches our warehouse. Intellectual Property 7.1. All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Matka Foods Private Limited or its licensors and is protected by intellectual property laws. 7.2. You may not reproduce, distribute, or create derivative works of any content on our website without our prior written consent. Limitation of Liability 8.1. To the fullest extent permitted by law, Matka Foods Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products. 8.2. Our total liability to you for any direct damages shall not exceed the amount paid by you for the product that gave rise to the claim. Governing Law 9.1. These terms and conditions shall be governed by and construed in accordance with the laws of India. 9.2. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India. Contact Us If you have any questions or concerns about these terms and conditions, please contact us at: Matka Foods Private Limited Flat No. 101, Second floor, Rd. Number 42, Ayyappa Society, Chanda Naik Nagar, Madhapur, Hyderabad, Telangana 500081 Email: director@matkafoods.in, matkafoodspvtltd@gmail.com Phone: +91 9640112005, +91 9182149094